Refund & Return Policy

As each product is custom printed specifically for you, we are unable to accept returns. However, we do offer refunds or replacements in the following circumstances:

• Damaged or poor quality printed item
• Incorrect item sent (wrong design, wrong product type)
• Incorrect size item sent (different from the size ordered)
• Item not received within 30 days for US orders or 60 days for international orders

If you encounter any of the above issues, please contact us at [email protected], and our support team will assist you in arranging a refund or replacement as quickly as possible. Please note that a replacement order will take the same amount of time as a regular order (3 business days for processing and 10-20 days for delivery).

Return Policy: Please note that we are a Print-on-demand company, and our operating process involves the following steps:

• Step 1: Customer places an order
• Step 2: We process the order and print the product (2-3 business days)
• Step 3: We pack and deliver the product via UPS, USPS, DHL, etc. (4-7 business days)

As a result, we cannot accept returns or cancel orders in the following scenarios:

• Wrong size, color, or product type chosen by the customer
• Orders that were placed over 12 hours ago and are already in the processing stage
• If the image quality on the t-shirt is considered good

If you have any concerns or issues with your order, please email us at [email protected]. If your order is still in the processing stage, we will be able to cancel it for you. We apologize for any inconvenience this may cause and appreciate your understanding and support. We strive to bring you the best products at the most affordable prices and with the fastest delivery time. Thank you for choosing to shop with us.

1. Select your preferred style, color, and size, as these options are available and suitable for your desired design. Please consult our size chart to ensure that you select the correct size for you. Don’t hesitate to choose your favorite product!
2. To save on delivery costs, we recommend purchasing two or more products. Simply click “Add to Cart” for each item you wish to purchase.
3. Once you have added all the desired items to your cart, proceed to the checkout page. Enter your order information and payment details to complete your purchase.
4. After your order is processed, the system will send a confirmation email. Please note that you have 24 hours from the time of purchase to make any changes to your order.
5. If you receive a defective product due to printing or shipping issues, please contact us for a free replacement product. We are here to help, so please don’t hesitate to reach out to us with any questions or concerns. You can chat with us or email us at [email protected]. We appreciate your trust and patronage, and we are committed to your satisfaction. Thank you for shopping with us!

ABOUT US

Alishirts.com is an online store founded by two friends in a small apartment in Philadelphia, specializing in print-on-demand apparel. With the ideal of becoming one of the best online print-on-demand store, through time and time , we always try and improve ourselves to bring our customers the highest quality products and the best services. Therefore, we are making more and more efforts, more and more perfecting ourselves to be able to match our customers.